What is an Escalation Phone?
Escalation Phone is a web application allows your business to easily ensure phone contact with your employees. How many times has an important voicemail gone unnoticed simply because someone didn't hear the phone ring? With your Escalation Phone you will never have to worry about a voicemail going unnoticed ever again.
How does it work?
- Anyone leaves a voicemail on your company phone at any time, 24/7.
- Your Escalation Phone immediately calls the first contact on your tiered list and forwards them the voicemail
- If the contact does not acknowledge the voicemail or does not pick up the phone, your Escalation Phone will call him or her again, or move on to the next contact. COMPLETELY CUSTOMIZABLE
- This process will repeat until the voicemail is acknlowedged. COMPLETELY AUTONOMUS
- Once the voicemail is acknlowedged and e-mail will be sent to
you indictating the time the call was received and which contact
received the call.